プライバシーポリシー

Privacy Policy


This Privacy Policy explains how Hakko (hereinafter referred to as “we” or “the Company”) handles personal information provided by users through our website. We collect personal information from users when they enter information on our website’s registration form or when they send us emails.


1. Information We Collect


When users contact us, we collect personal information such as their name and email address. This information is used to respond to users’ requests and inquiries. Additionally, we may send users updates, special offers, and other information that we believe will be beneficial to them.


2. Purpose of Use of Personal Information


We use the personal information we collect for the following purposes:


To respond to users’ inquiries

To provide users with updates, special offers, and information about our services

To improve our services and for marketing and promotional purposes


3. Disclosure to Third Parties


We do not rent, sell, or share users’ personal information with third parties, except in the following cases:


When required by law

When we have the user’s consent

When necessary to provide services and share with trusted partners or contractors who assist us in our business operations


4. Management of Personal Information


Personal information collected from users is securely managed within our company. Only authorized staff involved in communication with users or promotional activities have access to this information, and appropriate security measures are in place to protect it.


5. Retention Period of Personal Information


We retain users’ personal information only for the necessary period required for the purpose of use, after which it will be deleted or disposed of in accordance with legal requirements.


6. Changes to the Privacy Policy


We may update this Privacy Policy as necessary to comply with legal changes or to reflect updates to our services. Any changes will be promptly posted on our website.


7. Contact Information


For any questions regarding this policy or requests for the disclosure, correction, or deletion of personal information, please contact us at the following:


Contact Information

Hakko Food Co., Ltd.

Privacy Protection Office

Email: info@hakkofood.com

Address: Ariake Frontier Bldg. B/ 9 Fl., Ariake 3-7-26, Koto, Tokyo. 〒135-0633 Japan

Business Hours: 9:00 AM to 5:00 PM (Weekdays only)